Quote:
Originally Posted by Masque
I would have no idea of any of the prices or biling and have no need to know, I know TiVo exists but that is far as it goes.
If I worked in a different part of the business I would not really need to know anything about TiVo becuse it was not a requirement of my job.
How many people working for BT or SKY do you think know about what products they supply, I bet you very few know much except for a general overview of what the companies sell.
You only ever need to know about products if it is a prerequisite of your position to have that knowledge as per my job in technical support, even when I speak to another department such as Customer Services or Customer Relations most of what I mention goes over their heads.
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Could you quote were I said you should no the price , I merely stated all employees should know of it , as for Sky and BT I would expect the same of them. In all my time with Sky i have never rang and been quoted a wrong price more than once like with VM.
Don't VM have an intranet, magazine , newsletter etc for employees.