Quote:
Originally Posted by Purpose
Hello,
Firstly might I add that I'm not the most technical minded... so I'm sorry and please bare with me.
I currently pay for 50m in Devon from Virgin Media, and I frequently hold live web-shows via live streaming. I was given the following modem: VMNG300v2 Model EDM3528.
The issue I am having is this: (And I mention the streaming part because it appears to be vastly more frequent while streaming) My internet will completely drop - and whatsmore I need to unplug and plug back in again, my modem's power cable for it to work again.
I'm sure thats isn't very specific but if you could let me know what would help you - I'll endeavor to get it up asap.
As mentioned previously, it appears to happen 98% of the time while I am streaming. There doesn't seem to be any correlatory factors that I can see... for instance it'll happen with 5 viewers just as much as when I'm over 1000 viewers. Also - it doesn't always happen. I can goes days without it doing it, but other times... I can't go 15 minutes without it dropping on me. When it rains it pours. 
Many thanks,
Sam "Purpose" |
Call up today on 0800 052 0431 and speak to a 50Mb agent who will check your connection for you, and no they do not ping you in order to disconnect you that poster is a fantasist they would instead send you a nice letter.