Thread: Hardware Problem?
View Single Post
Old 23-03-2011, 13:20   #6
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 45
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: Hardware Problem?
turns out its a known probs on the 1.5TB drives with CC1H firmware, its like a rash over the net and even on the support forum on facebook for seagate.

I rang Overclockers.co.uk yesterday to inform them that the drive is being returned and if they cannot supply me with a drive with different firmware i would like a refund, i was trying to explain the situation as the support person tried stating even tho the drive has spin issues also and has clunked a few times its down to me to put the new firmware onto the drive, i stated no thats not true as the drive is classed as faulty and keeps freezing etc and he said to me "Some people just like to sound angry" and hung up. I rang back and he answered the phone and i think he was a bit taken back i rang back and he appologised and i said ok we will forget that. I rang seagate support today and i have explained to them and they issued me with an email to place in the box to send to state the drive SHOULD be changed!.
Welshchris is offline   Reply With Quote