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You haven't addressed the complaint the Ofgen have mentioned about the slow response to reduce prices when fuel prices reduce at wholesale but the utilities are even speedier at raising prices when wholesale goes up
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I don't know enough about that to comment, other than to say the way the distribution system is balanced, and the way energy is traded, doesn't make this easy to understand. The delay (if there is one) could be down to many factors and may vary from supplier to supplier depending how far in advance they contracted for the energy they bought and whether it actually ended up being too much or too little on the day. But I don't know enough about this process to answer confidently.