Cable Forum - View Single Post - Ofgem to tackle 'complex and unfair energy bills'

Taf · 21-03-2011, 11:59

The original rules to aid competition allowed customers to change supplier very 28 days... that was a joke as suppliers could take months to allow the changeover.

Now suppliers tie customers in to longer and longer "contracts" with discounts only given at the END of a year or longer, plus punitive charges if you do leave them for "admin costs".

OFGEM needs to look at all the dodgy practices, not just the odd one....

21-03-2011, 11:59	#2
Taf cf.mega poster Join Date: Jun 2003 Location: Kairdiff-by-the-sea Age: 69 Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo Posts: 10,320	Re: Ofgem to tackle 'complex and unfair energy bills' The original rules to aid competition allowed customers to change supplier very 28 days... that was a joke as suppliers could take months to allow the changeover. Now suppliers tie customers in to longer and longer "contracts" with discounts only given at the END of a year or longer, plus punitive charges if you do leave them for "admin costs". OFGEM needs to look at all the dodgy practices, not just the odd one....