Thread: Sky Contract..
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Old 16-03-2011, 19:56   #8
Tezcatlipoca
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Re: Sky Contract..

Quote:
Originally Posted by sczoo19 View Post
Just to let you know if your box or equipment is out of warranty (after 12 months)
then Sky engineers won't touch it there not allowed, they will just refer you to a third party engineer. Your best bet is to take out the insurance sky offers I think its about £6 - £6 per month but that of course pays for all call out charges worth a shot
AFAIK Sky engineers will still touch the box & dish etc. if it's out of warranty, however you have to pay a callout charge. It is (or at least was) around £65, & covers whatever is needed.

Quote:
Originally Posted by Wayfair View Post
So sczoo, my equipment is out of warranty as it's over 12 months old, but I am 2 months into a 12 month contract I can't get out of, is that right?
Yes, sounds like it. You would have renewed the contract for another 12 months by taking up the offer, however the box itself is now out of warranty.
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