Quote:
Originally Posted by bamav
I thought the telephone calls were being replaced by emails, instructing those who pre-registered how to sign up to TiVo online? Clever thing from VM's pov is that you can't haggle!
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Not really. Customer services just push buttons anyway.
It's like paying for your shopping at Sainsbury's - you can't put all your stuff on the conveyor and then offer the assistant 10% less than the total (unless you have a coupon or similar), just as you can't if you do the same shop online.
The only 'haggling' possible is with retentions, and even then they only have access to a number of deals, you can't name your price!