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mattboothers · 15-03-2011, 18:23

I feel all the effort of paying for services did not pay off in ANY WAY:

I have done loads for Virgin Media...

1.) Upgraded to XL from the cable and wireless days when it was called family pack

2.) payed for a multiroom box (not V+)

3.) Payed for 10MB broadband and Phone service

4.) Got 2 V+ boxes at £150 each - So I payed £300 for the two.

5) Got one replaced twice because they were full of bugs.

6) Upgraded to Sky Sports package (complete) from late 2007

7)Recently upgraded for 2 HD channels from Sky Sports premium at £7 per box.. Just got it on one.

And after all of this they want me to pay another £149 + £40 install + £3 per month FOR TWO BOXES AT £298 for the 2 boxes I need (upstairs and downstairs) +£80 install and £6 per month + cost of multiroom of the additional box on top of that.

Blimey Virgin Media you really do know how to treat your customers.

I dont get how you can offer some people free TiVOs or free V+ boxes when there are other customers who struggle to keep paying these payments and still have to fork out full price. I mean congratulations to who ever gets a free TiVO because Im not saying you dont deserve it you probably do but I think its wrong.

The first thing my mate told me when I mensioned some people getting free TiVO and others not is..... FAVOURITISM. - I couldnt respond to that because it got me thinking if Virgin Media really do care about ALL of its customers.

And I for one dont feel cared for by Virgin Media.

15-03-2011, 18:23	#4487
mattboothers Inactive Join Date: Jul 2009 Services: Virgin Media V+ & tivo (XL TV) - Freesat+ (Humax Foxsat HDR) - 20mb BB - M Phone Posts: 836	Re: TiVo I feel all the effort of paying for services did not pay off in ANY WAY: I have done loads for Virgin Media... 1.) Upgraded to XL from the cable and wireless days when it was called family pack 2.) payed for a multiroom box (not V+) 3.) Payed for 10MB broadband and Phone service 4.) Got 2 V+ boxes at £150 each - So I payed £300 for the two. 5) Got one replaced twice because they were full of bugs. 6) Upgraded to Sky Sports package (complete) from late 2007 7)Recently upgraded for 2 HD channels from Sky Sports premium at £7 per box.. Just got it on one. And after all of this they want me to pay another £149 + £40 install + £3 per month FOR TWO BOXES AT £298 for the 2 boxes I need (upstairs and downstairs) +£80 install and £6 per month + cost of multiroom of the additional box on top of that. Blimey Virgin Media you really do know how to treat your customers. I dont get how you can offer some people free TiVOs or free V+ boxes when there are other customers who struggle to keep paying these payments and still have to fork out full price. I mean congratulations to who ever gets a free TiVO because Im not saying you dont deserve it you probably do but I think its wrong. The first thing my mate told me when I mensioned some people getting free TiVO and others not is..... FAVOURITISM. - I couldnt respond to that because it got me thinking if Virgin Media really do care about ALL of its customers. And I for one dont feel cared for by Virgin Media.