I have just received a reply, but it was from Rob Poderoso not Cindy Rose. Doesn't sound very promising to me
Many thanks for your email and for taking the time to write to Virgin Media.
It's great to hear that you're a big fan of US sports and enjoy watching ESPN America and ESPN. It's also nice to hear you enjoy watching ITV4 and would like to watch both channels in HD.
We hope you're enjoying watching all the HD channels we launched last year, including BBC1 HD, ITV1 HD and ESPN HD
It's really helpful to hear comments from customers like you as it helps us develop our future thinking and product roadmap. However, it's not always possible for us to carry every channel due to capacity and commercial considerations but we constantly review and evolve the channels we make available.
In the meantime, we hope you continue to enjoy watching ESPN America and the other US sports available in high definition on ESPN HD, including: NBA, NHL and NFL Monday Night Football in addition to other sports in high definition including the UEFA Champions League on ITV1 HD.
Thanks again for your feedback.
Kind regards
Rob