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tvout · 13-03-2011, 17:22

Hi Osem,
My Dad called me to ask if I'd heard of Tech Assist and I was thinking the name didn't really sound familiar and he mentioned the call and I was shocked when he said that he'd let them take control of his PC. I didn't think he would allow people to do that based on a phone call like that as he is quite IT literate and knows about the insides of PCs and uses a range of applications etc. He couldn't even understand the first bloke who called so got put through to someone else with a (slightly) clearer accent!
I sent him a couple of links about it and said Microsoft most definitely would never just cold call people like that especially not about viruses - realistically they've sold you the product I don't think they care if your Windows gets riddled with viruses as it's up to the end user to keep up to date with security patches etc.

13-03-2011, 17:22	#9
tvout Inactive Join Date: Aug 2006 Location: West Midlands Services: VM L Broadband (10MB) XL TV V+ HD Box Off peak caller phone HTC Wildfire on T-Mobile UK Freeview Posts: 600	Re: Call from India 'You have a virus' Hi Osem, My Dad called me to ask if I'd heard of Tech Assist and I was thinking the name didn't really sound familiar and he mentioned the call and I was shocked when he said that he'd let them take control of his PC. I didn't think he would allow people to do that based on a phone call like that as he is quite IT literate and knows about the insides of PCs and uses a range of applications etc. He couldn't even understand the first bloke who called so got put through to someone else with a (slightly) clearer accent! I sent him a couple of links about it and said Microsoft most definitely would never just cold call people like that especially not about viruses - realistically they've sold you the product I don't think they care if your Windows gets riddled with viruses as it's up to the end user to keep up to date with security patches etc.