Quote:
Originally Posted by Stephen
It takes a lot of work to get every single bit of info on the epg correct and as TiVo still hasn't officially rolled out there are still a few bugs around regarding correct premiere dates and first broadcast dates. Anything that is noticed is still being reported to the correct team. Hopefully everything will be running smoothly by the time the full rollout takes place.
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I fully understand that this is pre official roll out and it's good to know it's being worked on. It needs to be near 100% at time of roll out or you're going to just get lots of complaints.
Is there any formal way of customers reporting errors or is it something internal to VM ? And if a mistake is spotted how long to get the correction made ?