Quote:
Originally Posted by HDFootyMan
....which TiVO customers are being asked to pay for now.
I've been working on a big software project for months now, our customers aren't paying a penny until the project is completed to their satisfaction and has no bugs or data issues.
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Wow!
Whenever I order a software build or package, the usual method of payment is 1/3rd up front, 1/3rd on delivery, and final 1/3rd after two months after "going ive"; that is, of course, not counting any projects/enhancements that are T&M based.
Your company must have very strong cash reserves to support the model you describe (especially on big programmes, like a data warehouse or ERP rollout).
btw, "
no bugs or data issues" - good luck with that one.
btw2, imho, the £3 is for the service, not the software - they should not be confused.
btw3, most software packages come with a maintenance/upgrade annual charge, which is 10-25% of the software list price, which helps pay for upgrades/bug fixes.