Hey guys

Im abit of a novice with computers so any help would be much appreciated. I have a packard bell Imedia 5055 which was purchased in 2002, my floppy disk drive does not seem to work so i cannot use my recovery disk which came with the computer as i am trying to restore my computer to factory settings. I cannot seem to find any drivers or (any material for the matter) on the packard bell websites to help me. Also my computer gives you the option to create a master CD, i cannot find the 'Packard Bell Master CD creator' which is stated in the book. Which is needed for smart restore, snapysys etc. I can only conclude that viruses over the years have erased certain files?!? If anyone can shed any light on this matter it would be great!!

Thanks