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tvout · 11-03-2011, 21:11

Hi all,
I just had a call from my Dad to say someone had called from 'Tech Assist' and that they were instructed by Microsoft to look at his machine for viruses etc etc
He asked if I'd heard of them and I said I hadn't but straight away alarm bells rang and when he said they had taken control of his PC straight away I said to disconnect them.
I went over to his PC via Remote Assistance and managed to get the two addresses from his history:
www.annyy.com/en
www.techassist24x7.com

I checked event viewer to find evidence of a Logmein Rescue session and did a Netstat.
I said to run a virus scan on the PC just in case but wondering what else could be done to help ensure security and also report these *&£$"!'s

From what I've read about it:
http://www.guardian.co.uk/world/2010...a-call-centres

there doesn't seem to be anyway of taking action against them as they're abroad etc...
The only thing I considered was complaining to the site owner or host of the domain?

11-03-2011, 21:11	#1
tvout Inactive Join Date: Aug 2006 Location: West Midlands Services: VM L Broadband (10MB) XL TV V+ HD Box Off peak caller phone HTC Wildfire on T-Mobile UK Freeview Posts: 600	Call from India 'You have a virus' Hi all, I just had a call from my Dad to say someone had called from 'Tech Assist' and that they were instructed by Microsoft to look at his machine for viruses etc etc He asked if I'd heard of them and I said I hadn't but straight away alarm bells rang and when he said they had taken control of his PC straight away I said to disconnect them. I went over to his PC via Remote Assistance and managed to get the two addresses from his history: www.annyy.com/en www.techassist24x7.com I checked event viewer to find evidence of a Logmein Rescue session and did a Netstat. I said to run a virus scan on the PC just in case but wondering what else could be done to help ensure security and also report these *&£$"!'s From what I've read about it: http://www.guardian.co.uk/world/2010...a-call-centres there doesn't seem to be anyway of taking action against them as they're abroad etc... The only thing I considered was complaining to the site owner or host of the domain?