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mikkyh · 08-03-2011, 12:30

Firstly, here are my BT Home Hub details.

Uptime: 0 days, 1:03:57
Modulation: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 440 / 239
Data Transferred (Sent/Received) [MB/MB]: 1.45 / 8.01
Output Power (Up/Down) [dBm]: 9.5 / 0.0
Line Attenuation (Up/Down) [dB]: 5.0 / 18.5
SN Margin (Up/Down) [dB]: 18.0 / 36.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 10 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Line Profile: Fast

I've had problems connecting at all for the past 4/5 days. This is on my brothers connection of which I am trying to troubleshoot, but I have a virgin media line and have no experience with BT...are these levels OK ? Seem low to me.

Download speed is about 0.11Mbps and ping around 135ms.

08-03-2011, 12:30	#1
mikkyh Inactive Join Date: Sep 2009 Services: Broadband - XL TV - XL Phone - XL Posts: 88	Big Connection Problem Firstly, here are my BT Home Hub details. Uptime: 0 days, 1:03:57 Modulation: G.992.5 annex A Bandwidth (Up/Down) [kbps/kbps]: 440 / 239 Data Transferred (Sent/Received) [MB/MB]: 1.45 / 8.01 Output Power (Up/Down) [dBm]: 9.5 / 0.0 Line Attenuation (Up/Down) [dB]: 5.0 / 18.5 SN Margin (Up/Down) [dB]: 18.0 / 36.5 Vendor ID (Local/Remote): TMMB / IFTN Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 Loss of Link (Remote): 0 Error Seconds (Local/Remote): 10 / 0 FEC Errors (Up/Down): 0 / 0 CRC Errors (Up/Down): 0 / 0 HEC Errors (Up/Down): 0 / 0 Line Profile: Fast I've had problems connecting at all for the past 4/5 days. This is on my brothers connection of which I am trying to troubleshoot, but I have a virgin media line and have no experience with BT...are these levels OK ? Seem low to me. Download speed is about 0.11Mbps and ping around 135ms.