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Re: TiVo
I just called Virgin to ask how long I will need to wait for Tivo.... I explained I'm a series 1 Tivo owner and pre-registered in December which they noted on my account - they said they were not installing until April (boo-hoo).
They then immediately sent me 2 odd emails - the first started "thanks for your call today" and then went on to explain how to pay bills by Direct debit, the second explaining about the online help pages. Bizarre!!
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