Quote:
Originally Posted by Masque
Unlikely as it would cause more issues than it would solve as per the other items on the wish list below this one.
Processes are required otherwise it would kill the business, plus broadband agents do not use diagnostic tools or any scripts as that will never work within a faults environment as we must be able to use our skills and experience, now remember we are talking UK centres here.
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this is if I ran VM thread, so you would now be fired for not liking company policy.