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Chrysalis · 04-03-2011, 21:11

end loyalty discounts
bump 50mbit and 100mbit price
end STM
suspend sales in every area with upstream congestion until fixed
suspend sales in areas above 60% utilisation even if no apparent congestion.
increase prices further if ending loyalty discounts isnt enough to pay for this.
scrap superhub and hub
ask dlink to do black dir655 for 100mbit service.
keep dir615 for other tiers.
vmng300 top 3 tiers
reduce agressiveness to get new customers ie. reduce offers for new customers and concentrate instead on increasing revenue per existing customers.
remove process from call centre's, I would want staff to think for themselves and take intiative to fix customer problems.

04-03-2011, 21:11	#4
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,048	Re: If I ran virgin media end loyalty discounts bump 50mbit and 100mbit price end STM suspend sales in every area with upstream congestion until fixed suspend sales in areas above 60% utilisation even if no apparent congestion. increase prices further if ending loyalty discounts isnt enough to pay for this. scrap superhub and hub ask dlink to do black dir655 for 100mbit service. keep dir615 for other tiers. vmng300 top 3 tiers reduce agressiveness to get new customers ie. reduce offers for new customers and concentrate instead on increasing revenue per existing customers. remove process from call centre's, I would want staff to think for themselves and take intiative to fix customer problems.