Quote:
Originally Posted by zekeisaszekedoes
I appreciate you taking the time to give me some insight into the way things work at VM.
I know the VMNG300 could be considered a stopgap solution, and that the Super Hub is meant to be able to handle 400Mbps or so. But since I'm looking to go for 30Mbps upgrade or maybe 50Mbps it would be fine until the Super Hub has more stability and a reliable bridge mode.
My contention is, what do VM lose by adding one to the account of particularly troublesome customers such as myself as both a goodwill gesture and a way to shut 'em up when they have spare inventory? A little bending of the rules for this sort of reason is good PR, reflecting well on VM.
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The guy in the other thread was probably lucky that it was allowed on the network and that kind of decision is out of my hands or even the agent that you spoke to, I wonder how our Quality team would have handled it if they heard that call.