Well then I'm glad you're not a tech.
Thanks to conflicting information and the fact an engineer visit is free, it's got to be worth a try. I want that speed upgrade but I don't want the Hub or Super Hub. Plus, if I'm successful I can detail the steps I took to achieve the objective and hopefully aid other people in my position.
Alternately the "higher ups" of VM who probably don't even read these forums even by proxy could get the sticks out of their posteriors and consider an "advanced" option on their accounts, whereby a customer provides their own modem/router solution and VM purely do the optic/coax line. Then they can supply the Super Hub to John Q Luddite and us moaning types who want maximum flexibility to really make the most of the service can quickly be silenced. Translation: everybody wins.
Of course that last paragraph is just a pipe dream. Since when do big companies listen to their consumers?
