Quote:
Originally Posted by zekeisaszekedoes
So I posed a hypothetical, whereby a "friend" gives you their old VMNG300 and you register that MAC. He said that it was possible and would be willing to try, but would need the address of the old account so it could be removed from there and assigned to mine. So possibly hard to have a used VMNG300 registered if bought blind from an eBayer who deals in used VM kit and doesn't know the address of the original owner. I wonder if there's another way?
|
He was talking rubbish as that is not possible as the system would never allow it as it would not be in the inventory, and the is no way of adding it to the inventory.
Quote:
Originally Posted by zekeisaszekedoes
Top marks to the guy for being honest and willing to try it though (I took his name in case I want to speak again as I was impressed with the level of service), but why are VM being so inflexible about sending out VMNG300s anyway?
|
The will be no stock of the VMNG300 as even technicians had to return any they had and are only given Superhubs to install.
Quote:
Originally Posted by zekeisaszekedoes
Perhaps I should request a technician callout see if he has one or at least another way to make a previously owned one lock to a new account without knowing details of the one it was on before, or request a replacement for my "faulty" VMNG300 and have a new one sent out.
|
A second modem will never lock on quite simply because we add the MAC address of your modem to the account and we then pair and provision it on the account.