I recently upgraded my broadband package and Virgin sent me a superhub.
It has been working fine for a couple of weeks and it's been brilliant but on monday it decided it not to play ball.
The superhub has only been on for a few hours since monday evening and i have an engineer booked but i am unable to acess the internet at all so im using a payg stick.
The Indian call centre could not help me i have rebooted it and changed the channel but this has done nothing.
The lights on the hub are always flashing green and they do not stay solid?
I have disabled the firewall and ip flood and post scan detection ( i have no idea what this means i just saw others had done this to resolve issues).
It came on last night for 30 minutes the top light was blue but the other lights were still flashing green.
Is there anything else i could be doing that might make it work?