Hey all,
Apologies if I'm posting this in the wrong section. I'm a bit of an idiot when it comes to stuff like this.
My mum and dad have been with virgin for years, and the old modem we had gave in and my parents phoned up and got a new one sent. This is a completely new one and now I'm a little stuck.
Our old one had two ethernet ports on the back. We used one for this pc, the main one, and one to connect to our wireless router, which then went to a secondary pc, a laptop and xbox live. However, now with this new modem having only one ethernet cable in the back, i cant sort it for us to have internet on our laptop. Not sure if its a modeom or wireless router issue.
Currently, we have one ethernet cable from the modem to the back of this pc hence how I'm online. A few times ive tried connecting the wireless router via ethernet cable into the back of the modem. That gets rid of this pc's internet, but doesnt give us internet to our laptop.
The whole time we've been trying things, and even when my wireless router isnt connected to anything but is turned on, our laptop picks it up and is connected to it, just with no internet. Can anyone help???
We've ordered an Ethernet splitter in hopes that this would sort our issues out, but if anyone has a good idea, please let me know. Thanks all
