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passingbat · 03-03-2011, 16:38

The question is; why don't CS know the correct pricing?

I never ring CS to change things without coming on forums first to get the correct pricing; CS have told me the incorrect price on at least one occasion.

Surely this is unaccceptable?

Thanks to Ben and others like him, I'm not paying more than I should do. But not all VM customers use forums; how many of them have been over chaged?

03-03-2011, 16:38	#1164
passingbat Inactive Join Date: Dec 2005 Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6. Posts: 4,729	Re: VIP/VIP+ New and Improved VIP Package The question is; why don't CS know the correct pricing? I never ring CS to change things without coming on forums first to get the correct pricing; CS have told me the incorrect price on at least one occasion. Surely this is unaccceptable? Thanks to Ben and others like him, I'm not paying more than I should do. But not all VM customers use forums; how many of them have been over chaged?