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The Yank · 03-03-2011, 16:08

A HUGE thank you to Merrik in retentions and our own Ben who sorted the issue out for me.

Firstly the young lady (Helen I think ) was misinformed re the VIP packages)
Merrik spent alot of time looking at this but still thought I probably would need to pay £50 activation fee. After reading the posts on cableforum he emailed Ben who pointed him in the right direction.

so sorted + thanks guys.

03-03-2011, 16:08	#1161
The Yank Inactive Join Date: Feb 2010 Location: Fleet, Hampshire Services: VIP(300BB) 2xV6 Boxes Posts: 344	Re: VIP/VIP+ New and Improved VIP Package A HUGE thank you to Merrik in retentions and our own Ben who sorted the issue out for me. Firstly the young lady (Helen I think ) was misinformed re the VIP packages) Merrik spent alot of time looking at this but still thought I probably would need to pay £50 activation fee. After reading the posts on cableforum he emailed Ben who pointed him in the right direction. so sorted + thanks guys.