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Re: VIP/VIP+ New and Improved VIP Package
A HUGE thank you to Merrik in retentions and our own Ben who sorted the issue out for me.
Firstly the young lady (Helen I think ) was misinformed re the VIP packages)
Merrik spent alot of time looking at this but still thought I probably would need to pay £50 activation fee. After reading the posts on cableforum he emailed Ben who pointed him in the right direction.
so sorted + thanks guys.
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