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The Yank · 03-03-2011, 11:17

Query for Ben probably.

My package is VIP20
I just installed my VHD box in my study that my daughter had. She did not have it activated for HD.

It was my understanding that the VIP bundle included free activation for both my v+ box and my VHD boxes. I just phoned CS and they were adamant that though I could have both boxes I had to pay an additional £49 to have the second box activated. Was the girl in CS correct? - if she was wrong how do I get this sorted?

03-03-2011, 11:17	#1154
The Yank Inactive Join Date: Feb 2010 Location: Fleet, Hampshire Services: VIP(300BB) 2xV6 Boxes Posts: 344	Re: VIP/VIP+ New and Improved VIP Package Query for Ben probably. My package is VIP20 I just installed my VHD box in my study that my daughter had. She did not have it activated for HD. It was my understanding that the VIP bundle included free activation for both my v+ box and my VHD boxes. I just phoned CS and they were adamant that though I could have both boxes I had to pay an additional £49 to have the second box activated. Was the girl in CS correct? - if she was wrong how do I get this sorted?