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zekeisaszekedoes · 02-03-2011, 15:51

Assuming you still have your old modem, ring up and ask for that to be added back to the account and the Super Hub removed until such a time as the issues with it are resolved by firmware update. Best solution right now, unfortunately. You could of course request another, but chances are it'll be just as defective as the one you have right now.

02-03-2011, 15:51	#2
zekeisaszekedoes Permanently Banned Join Date: Jan 2011 Location: Hampshire, UK Age: 42 Services: 30Mb Broadband (XL), 2TB TiVo (M+), Samsung Galaxy Ace (M), POTS Landline (M). Posts: 823	Re: Help request! Assuming you still have your old modem, ring up and ask for that to be added back to the account and the Super Hub removed until such a time as the issues with it are resolved by firmware update. Best solution right now, unfortunately. You could of course request another, but chances are it'll be just as defective as the one you have right now.