Since July 2009, I have had Broadband package: XXL (50Mbps) plus Phone L for £43.74 pm but Sky currently provide my Television (6 packs, HD, Movies & Sport).
I have been trying to find out the cost of upgrading to the VIP 50 Bundle as I understand that it should provide me with a similar television package. I have tried looking online to find out the cost of upgrading to this package but haven't been able to find an upgrade path for existing customers (only new customers).
I sent a message to customer services last Sunday (via the "contact us" link on the website) as I want to work out the figures and make a decision about moving from Sky before talking to sales. I haven’t had my "response within 48 hours" but maybe there are some changes going on – can anyone on here help with this information:
1. Is VIP 50 is an option that is available to me?
2. If so, how do I go about upgrading (no option on the website as far as I can see)?
3. How much would it cost to upgrade, e.g. monthly payment, set-up and activation fees?
4. What is within the VIP 50 bundle (What is here
http://shop.virginmedia.com/bundles/...e-package.html but with a non-new customer price?)
Thanks in advance.