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Old 28-02-2011, 21:38   #6
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: Virgin Media disabled my old modem too early?

What was your old modem ? unless it was a SH or a VMNG300, it wont work with 50Mb.

The issue some customers are seeing is down to the way fault teams incorrectly deal with accounts. Nothing to do with VM cutting you off .. just a mistake that has been addressed several times now.
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