Quote:
Originally Posted by ottoni
Just this minute had a phone call from the CEO's office, he told me that neil had asked him to phone me. He apologised that I had been misled on the roll out of the tivo, and that random staff shouldn't go giving out what dates they think the tivo will launch. He said that it has been trialled with staff and is now currently trialling to certain VIP customers. He said that if and only if this is deemed successful then a further rollout will take place by area and that not everyone will be offered an install immediately. He said it will be rolled out by postcode areas. Got to say very impressed by quickness of response, but very dissapointed that it could be another 2, 3 or more months before it comes my way!
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That's the first time rollout by postcode has been mentined (to my knowledge, anyway).
I think that's the most depressing update we've had.
How does that fit in with previously suggested times of new customers from April and current customers before then?