Thread: Who's still waiting for a phone call for tivo?
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Old 28-02-2011, 19:37   #37
Big-Ted
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Re: Who's still waiting for a phone call for tivo?
Quote:
Originally Posted by Digital Fanatic View Post
1612 = a team of 30 = just over 53 calls per day each.

I used to take 70 calls a day (in bound) in faults for Telewest along, long time ago.

Does that include "Sorry my husband / other half isn't here please call back" etc etc

and how many installers more importantly if it takes 1 to 3 hours a time.
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