Quote:
Originally Posted by ottoni
Just this minute had a phone call from the CEO's office, he told me that neil had asked him to phone me. He apologised that I had been misled on the roll out of the tivo, and that random staff shouldn't go giving out what dates they think the tivo will launch. He said that it has been trialled with staff and is now currently trialling to certain VIP customers. He said that if and only if this is deemed successful then a further rollout will take place by area and that not everyone will be offered an install immediately. He said it will be rolled out by postcode areas. Got to say very impressed by quickness of response, but very dissapointed that it could be another 2, 3 or more months before it comes my way!
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Sorry he also told me that if this existing trial is successful then roll out will be in april, but to what areas and on what timescale he couldn't say. He said that I shouldn't have to be chasing them and that they will contact me when the time is right.