[PLB]

Originally Posted by scgf

All I'm doing is comparing the same channels on two different devices - Samsung V+ and the new TiVo. All SD channels look visibly worse on the TiVo, everything else being equal.

When I moved from Sky to VM I was thrilled at how good their SD channels looked. I had aassumed it was the VM service, but now it turns out to be the boxes themselves and the built-in scaler.

I'm not happy about paying extra for a box which gives me a worse picture than I had before. I'm going to give it a few days, then maybe I'll change back to a V+ box.

I recently purchased a high end 46” Sony TV and currently use a Samsung V+ box. I am very fussy when it comes to picture quality and find the Samsung V+ picture quality (HD/SD) to be excellent but all this talk about inferior SD picture quality is making me decidedly twitchy about obtaining the TiVo.
Could you confirm? Is there a cooling off period to enable you to return the TiVo if you are not happy with its picture performance and would Virgin Media accept this as a valid reason for return.