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Webmail does not have any effect on Outlook 2010 whatsoever.
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Exactly, that's what I was trying to show, i.e. Badders has same issue as me, email client is irrelevent, the problem is not with client.
There seems to be something odd about our actual ntl email accounts when we send mail, but seems unlikely our accounts are only ones effected.
the sent item doesn't appear in the inbox in webmail.
I close thunderbird, used 1 of my ntl webmail addresses to send to another ntl webmail.
as expected, the sending wbemail has everything as it should, i.e. nothing new in inbox, email in sent
in web mail the recipient email, has received the email as expected
open thunderbird, the email is downloaded twice, once from sender, once from recipient. I think it downloads it from the sender as it's a recent, new email in the sender's account, but pop just puts it in inbox, rather than sent where it would go if using imap.