Quote:
Originally Posted by cozmic1988
You've certainly got very good grounds to milk them for compensation! Maybe a month free? :-)
I would change that password when you call.
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For what exactly?
You no more have any idea what has happened to the account than I have and your first instinct is to claim compensation, get real the OP need s to find out what has happened and if the is an issue not caused by themselves then that would sorted after investigation.
It is always best to have all the facts to hand before saying claim for compensation.