Quote:
Originally Posted by muppetman11
Is someone having a laugh
You will currently be experiencing a limited number of programmes to view on your Video On Demand services. Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.
Our engineers have advised this fault is taking longer to fix than expected. A new estimated repair time has been confirmed. We apologise for any inconvenience this may be causing
Date Issue raised:February 15 2011, 13:02
Estimated repair time:February 27 2011, 17:00
Fault reference:F001518791
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What do you mean? We have a fault with some missing content and it's with our Support Teams. It's not a total loss of VoD, but a recognised issue that we are trying to get to the bottom of.
I'm not in work, but at a guess it's with a Support team that we don't have an SLA with.