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Chrysalis · 25-02-2011, 13:00

last I checked sky is a far technically inferior service. (assuming not under heavy congestion conditions on VM).

this isnt quite the same as new customer offers, a new customer I assume (I dont know the %) would have at least a moderate chance of eventually paying full whack for their service so that money is made back. Someone ringing retentions for discounts tho will probably be doing it for life as long as they a customer. So is bad business sense if its a loss leader.

I will probably be doing it myself now soon, VM have put themselves in a position where they going to get people asking for it regardless of going to leave.

25-02-2011, 13:00	#10
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,048	Re: Retentions called me last I checked sky is a far technically inferior service. (assuming not under heavy congestion conditions on VM). this isnt quite the same as new customer offers, a new customer I assume (I dont know the %) would have at least a moderate chance of eventually paying full whack for their service so that money is made back. Someone ringing retentions for discounts tho will probably be doing it for life as long as they a customer. So is bad business sense if its a loss leader. I will probably be doing it myself now soon, VM have put themselves in a position where they going to get people asking for it regardless of going to leave.