Thread: Outages....
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Old 25-02-2011, 10:53   #4
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Outages....

Quote:
Originally Posted by Marcus125 View Post
Ok Masque or Digital Fantatic...

I just spoke to customer services and the "lady" said that once you've given your 30 days notice they can dissconect you at anytime. So why do I have to still keep the boxes?

They're no longer on a tv package but yet I have to ensure they don't get damaged. What I don't understand is ,if you're turned them off why not collect them.
Just disconnect them (put them somewhere safe) and VM will arrange a pick-up at the end of the 30 days.
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