Cable Forum - View Single Post - £5 20 to 50mb offer

linwelin · 24-02-2011, 19:50

had a similar problem, i phoned virgin up to get upgraded to the 30mb was suppose to be a free upgrade since i have the super hub and am on docis 3, going from there FAQ in there own forum i should get the upgrade free, i spent about 45 minutes talking to the guy and i just was not getting anywhere with him, in the end he offered me the 50mb for an extra £5 cant complain but it just ****es me off when virgin say one thing and there staff say another, customers should not be treated like this.

24-02-2011, 19:50	#6
linwelin Inactive Join Date: Jul 2010 Posts: 198	Re: £5 20 to 50mb offer - Virgin Refuses had a similar problem, i phoned virgin up to get upgraded to the 30mb was suppose to be a free upgrade since i have the super hub and am on docis 3, going from there FAQ in there own forum i should get the upgrade free, i spent about 45 minutes talking to the guy and i just was not getting anywhere with him, in the end he offered me the 50mb for an extra £5 cant complain but it just ****es me off when virgin say one thing and there staff say another, customers should not be treated like this.