Quote:
Originally Posted by loeb
I hope you can assure me. That engineer has really put me off getting TIVO.
He kept saying things like "if you get it now you'll be stuck with this box and you know what VM are like they won't swap it out unless its broken. Your better off waiting mate".
I know it sounds like total rubbish (even writing it now i can see how it sounds) but he was so matter-of-factly (if thats a word). I have to say I don't get taken in by many people, I do not suffer fools gladly believe me. So if he was lying he was a flipping good one.
Also I don't know what he would gain from lying to me, in fact he would lose from what he told me about getting more money installing TIVO boxes than he would installing VM boxes.
I'm hoping someone on here is in the know and can say for sure it's total poo as i'm a vip50 customer and want the priority install. (It took me three weeks to convince the missus to get it)
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Sorry you've had a poor customer experience with this tech. Sounds like he was very ill informed regarding TiVo.
I can assure you that it's all rubbish. Not all techs are like him
