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Old 23-02-2011, 08:23   #8
haydnwalker
Inactive
 
Join Date: Jan 2007
Location: Doncaster, S. Yorks.
Age: 42
Services: TV:Sky+, BB:DRL VDSL2 40/10 with Ask4, Phone:Mobile Only
Posts: 2,320
haydnwalker has reached the bronze age
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Re: "Detrimental Use of your Broadband Connection" - Second Warning!

Quote:
Originally Posted by blenky View Post
But the email makes does not refer to how much I d/l at peak times but says

"Unfortunately, it looks like your broadband activity is still having a detrimental impact and therefore you are in breach of our Acceptable Use Policy."

So VM are claiming that d/l at 30 % of my max speed is having an adverse impact to other users and THAT is why they are threatening to take further action.

Also my usage is not 30%, but 30% at the times I am d/l - which is not the entire 9am - 9pm period! Other times it will be 0%.

As has previously been quoted, it isnt the SPEED you download at, but the AMOUNT OF DATA TRANSFERRED over the connection during those times.

Why don't you change your download patterns to 9pm-6am or something, which is out of peak times...?
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