Hey guys,
Thought I'd do what I can while I wait for help - this is the tracert result from the BBC site:
**EDIT** this is without my router - just the modem.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Chris> tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 8 ms 20 ms 8 ms
[Mod edit - IP address removed]
2 9 ms 19 ms 38 ms nmal-geam-1b-ge131.network.virginmedia.net [81.9
6.225.173]
3 31 ms 9 ms 10 ms croy-core-1b-pc112.network.virginmedia.net [62.3
0.242.53]
4 21 ms 20 ms 9 ms popl-bb-1b-ae2-0.network.virginmedia.net [195.18
2.178.86]
5 57 ms 53 ms 11 ms glfd-bb-1a-ae4-0.network.virginmedia.net [213.10
5.159.61]
6 23 ms 11 ms 24 ms glfd-bb-1b-ae0-0.network.virginmedia.net [213.10
5.172.6]
7 31 ms 21 ms 30 ms glfd-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.46]
8 48 ms 14 ms 15 ms redb-ic-1-as0-0.network.virginmedia.net [62.253.
185.78]
9 39 ms 35 ms 30 ms 212.58.239.249
10 33 ms 10 ms 13 ms 212.58.238.149
11 12 ms 36 ms 42 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
More info with just the modem:
Downstream Lock : Locked
Downstream Channel Id : 162
Downstream Frequency : 323000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 11.0 dBmV
Downstream SNR : 38.7 dB
More info with just the modem:
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 25800000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 36.0 dBmV
Upstream Mini-Slot Size : 2
Now for some information with the Modem and Router connected:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Chris>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.2.1
2 30 ms 28 ms 23 ms
[Mod edit - IP address removed]
3 22 ms 21 ms 8 ms nmal-geam-1b-ge132.network.virginmedia.net [81.9
6.225.177]
4 41 ms 48 ms 22 ms croy-core-1b-pc112.network.virginmedia.net [62.3
0.242.53]
5 37 ms 9 ms 19 ms popl-bb-1b-ae2-0.network.virginmedia.net [195.18
2.178.86]
6 40 ms 10 ms 43 ms glfd-bb-1a-ae4-0.network.virginmedia.net [213.10
5.159.61]
7 19 ms 37 ms 13 ms glfd-bb-1b-ae0-0.network.virginmedia.net [213.10
5.172.6]
8 12 ms 28 ms 11 ms glfd-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.46]
9 12 ms 13 ms 69 ms redb-ic-1-as0-0.network.virginmedia.net [62.253.
185.78]
10 11 ms 12 ms 15 ms 212.58.239.249
11 28 ms 53 ms 13 ms 212.58.238.149
12 37 ms 36 ms 10 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
More info with the Router and Modem:
Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant
MAC Address : **:**:**:**:**:**
Serial Number : 0014A4AA4995
Boot Code Version : 1.1.2c
Software Version : 2.111.1002
Hardware Version : 1.9
More info with Router and Modem
Downstream Lock : Locked
Downstream Channel Id : 162
Downstream Frequency : 323000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 11.1 dBmV
Downstream SNR : 38.4 dB
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 25800000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 36.0 dBmV
Upstream Mini-Slot Size : 2
I removed the router from my setup and tried with modem only - this seemed to help greatly, however I suffered from a drop in performance - but at least I wasn't getting auto-disconnected or struggling too much streaming.
Does anything which I have posted above indicate a problem with the router? It is about five years old now so it could just be on it's last legs.
As always, help greatly appreciated
