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Old 22-02-2011, 23:34   #5
blenky
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Join Date: Nov 2003
Location: Hove
Services: M+ TV, TiVo 500GB, 100 MB BB, Phone
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Re: "Detrimental Use of your Broadband Connection" - Second Warning!

Quote:
Originally Posted by qasdfdsaq View Post
Technically, they can hit you with a detrimental use letter for whatever usage level they want, but in practice it's not how fast you download but how much you download during peak times.
But the email makes does not refer to how much I d/l at peak times but says

"Unfortunately, it looks like your broadband activity is still having a detrimental impact and therefore you are in breach of our Acceptable Use Policy."

So VM are claiming that d/l at 30 % of my max speed is having an adverse impact to other users and THAT is why they are threatening to take further action.

Also my usage is not 30%, but 30% at the times I am d/l - which is not the entire 9am - 9pm period! Other times it will be 0%.

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