Cable Forum - View Single Post - virgin staff please give your advice and assistance

craigj2k12 · 22-02-2011, 09:32

Alright guys, I'm hoping you Virgin techs on this forum are able to do this. Can you check my ubr for utilisation issues and other things. I have sometimes high ping and jitter, mainly in peak times. In peak times when my ping rises, there is a decrease in upload speed. I presume the ubr is just about coping with the upload conjestion, and my ping spikes when the ubr starts to struggle? I'm on the knowsley ubr (know)

If you could check that, it would be great. also, my power levels are high. They are within range so i can't call up and complain but can i buy my own forward path attenuators, or could you send me one? I need about a 12 or 13 db attenuator but i don't think these exist. If anyone has a 15 db, or can point me in the right direction, that would be great!

22-02-2011, 09:32	#1
craigj2k12 cf.mega poster Join Date: Nov 2010 Location: Stafford Posts: 4,225	virgin staff please give your advice and assistance Alright guys, I'm hoping you Virgin techs on this forum are able to do this. Can you check my ubr for utilisation issues and other things. I have sometimes high ping and jitter, mainly in peak times. In peak times when my ping rises, there is a decrease in upload speed. I presume the ubr is just about coping with the upload conjestion, and my ping spikes when the ubr starts to struggle? I'm on the knowsley ubr (know) If you could check that, it would be great. also, my power levels are high. They are within range so i can't call up and complain but can i buy my own forward path attenuators, or could you send me one? I need about a 12 or 13 db attenuator but i don't think these exist. If anyone has a 15 db, or can point me in the right direction, that would be great!