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FARGO · 21-02-2011, 19:30

Hey all,

First all this is my first post so if I've posted in the wrong place, please let me know / move the post.

I'll try to keep things as concise as possible;

The area I live in is KT2 6SU
I am currently on the 10Meg Virgin Media Medium TV, Internet and Phone Package.

For the last 4-5 days I've been having the following issue;

1. Webpages and normal browsing seem fine.

2. Youtube videos will stream at the speed I am used to then stop... until prompted to continue, which they do at normal speed again. If I don't prompt them, they will not continue streaming at all - no matter how long I wait.

3. Online games, such as TF2 run in to connection issues after about 1-2 minutes of play and I get auto disconnected (every time, different servers etc).

This is on a wired connection going from modem > router. The issue also seems to affect a laptop which is connected wirelessly.

It would be great if people could suggest any diagnostic tests which may reveal the problem.

Speedtest.net gave me these results;

Download: 8.65
Upload: 0.34
Ping: 25

Just at a bit of a loss where to start tbh so any help would be greatly received!

*Edit: Just for a naff analogy it seems as though the internet connection "forgets" that it is in the middle of doing something and gets sidetracked.

21-02-2011, 19:30	#1
FARGO Inactive Join Date: Feb 2011 Posts: 11	Request for Help! Hey all, First all this is my first post so if I've posted in the wrong place, please let me know / move the post. I'll try to keep things as concise as possible; The area I live in is KT2 6SU I am currently on the 10Meg Virgin Media Medium TV, Internet and Phone Package. For the last 4-5 days I've been having the following issue; 1. Webpages and normal browsing seem fine. 2. Youtube videos will stream at the speed I am used to then stop... until prompted to continue, which they do at normal speed again. If I don't prompt them, they will not continue streaming at all - no matter how long I wait. 3. Online games, such as TF2 run in to connection issues after about 1-2 minutes of play and I get auto disconnected (every time, different servers etc). This is on a wired connection going from modem > router. The issue also seems to affect a laptop which is connected wirelessly. It would be great if people could suggest any diagnostic tests which may reveal the problem. Speedtest.net gave me these results; Download: 8.65 Upload: 0.34 Ping: 25 Just at a bit of a loss where to start tbh so any help would be greatly received! *Edit: Just for a naff analogy it seems as though the internet connection "forgets" that it is in the middle of doing something and gets sidetracked.