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Old 20-02-2011, 13:39   #3
Mick Fisher
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Join Date: Aug 2004
Location: Northants
Age: 82
Services: Sky Unlimited FibrePro Sky Talk Sky+HD
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Re: Extremely slow speed for 6 months - virgin has been extremely unhelpful

Quote:
Originally Posted by Daniel Kaplansky View Post
average download speed from gamefiles.virginmedia is 370 kb/s
Highest - 420 kb/s
Lowest - 320 kb/s



Thank you to whoever can help!
Phone up and choose the Thinking Of Leaving Us option. Explain the problem to the Agent and hopefully it will get escalated and fixed.

If not then Cancel VM and get some variety of ADSL. No matter how long or bad your phone line is you will get better speeds than the rates you quoted.

As an added bonus the ADSL will likely be cheaper too.
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