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Old 20-02-2011, 13:54   #2
philwhite100
This tastes nice
 
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Join Date: Jan 2010
Location: Hindley Green Wigan
Services: TV360/1gb internet
Posts: 562
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Re: Extremely slow speed for 6 months - virgin has been extremely unhelpful

Not good service at all. I assume you are on a cable connection therefore you should get 20mb or thereabouts. Not all speedtesters are accurate so try www.speedtest.bbmax.co.uk and see what results you get and also try (unless already done) a wired connection with an ethernet cable as sometimes wireless connections can be a bit poor.

Sorry if i am mentioning something that has already been done.
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