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Old 20-02-2011, 09:53   #49
Sugar Kane
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Join Date: Aug 2010
Services: VM TV XL with V+ HD, VM Phone M, VM BB M
Posts: 86
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Re: Missing content- the ongoing saga! Please, somebody help me!

Quote:
Originally Posted by NuclearWinter View Post
It's still broken here

Tried turning both boxes off and on again at the wall and still none of the missing content. To make it worse I seem to be missing most new stuff that gets added too. I'm getting very frustrated that Virgin seem to have stopped responding to my thread.
Keep bumping it NW, keep calling and generally annoy the hell out of them to get it fixed. You are a new customer right? Tell them that you will cancel your contract on the grounds that they are not providing you with the service you are paying for, and whilst you are at it, let them know what poor customer service you have been getting. It is unacceptable!
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