The problem Is I pre-registered and am a VIP50 customer and yet I have no ticket and no e-mail. on top of this I received this e-mail a couple of days ago and I just don't where I stand;
Quote:
Dear Mr,
The CEO office forwarded me your email.
As you may have read already, We'll soon be offering all our VIP 50, VIP 20 and XL TV customers (who also have Virgin Media Broadband and Phone) the chance to become one of 1000 lucky customers to win a special TiVo deal. You will receive information about this prize draw over the coming weeks , giving you the chance to win a complimentary TiVo box.
The first prize draw was also a random selection from a list of our customers. As you can imagine, we can not give a complimentary box to our whole base, so a prize draw is the fairest way we can approach this.
We have ensured that your details are on the list for the next prize draw.
We are also continuing to prioritise our existing customers to make sure they are the first people in the country to get a hold of this fantastic new service
Regards
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Am I in the draw or aren't I, She states I am in it but if I don't get the ticket and therefore don't register, will I still be in it. I just don't understand.