Sorry but all this talk of waves / rounds / not be contacted yet, it's as people believe they have been deliberately slighted by Virgin.
Tivo's issued to staff - first wave no - beta test yes.
Tivo's issued S1 customers - Second wave no - Contractual obligations yes.
1000 lucky winners - Third wave No -Start of roll out to Virgin Customers Yes - another round where you were slighted? Or were you included, just not successful?
No proof that 'random people' have been called. People who have pre-registered have started to get calls.
All people have not yet been called. People who have been pre-registered entered into another prize draw.
Will people who pre-registered be contacted before other virgin customers, as per the email people have been receiving.
So, will you be one of the first '
Virgin Customers' to receive the new Tivo box? Yes if you pre-registered.
Before we get into arguments into what first means, in this case it has to mean the group of Virgin customers who pre-registered. Nothing else was inferred by Virgin on the pre-registration website. It was a site setup for people to register ther interest in the new Tivo service
It does and cannot mean you will be the 'first'.
Date wise I'm not sure if there where any firm dates given by Virgin when the roll out would start or when all of the pre-registered customers would be contacted. The only date I know of is the end of March date as mentioned in the latest email.
JJ
---------- Post added at 10:04 ---------- Previous post was at 10:00 ----------
Quote:
Originally Posted by denphone
I totally agree with you on this.
---------- Post added at 09:46 ---------- Previous post was at 09:39 ----------
This is the latest comment from Neil Berkett this morning which suggest that it is being pushed back more and more for some customers, in essence most people will not see it until the end of June. The U.K.-based group, which reported strong fourth-quarter earnings Thursday, will start the commercial roll-out in the second quarter of 2011, and will move "more aggressively" in the third and fourth quarters, he told Dow Jones Newswires. Virgin Media will market the product heavily in the second half of the year.
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Actually this matches the email received
Contact pre-registered customers End of March - Q1
General roll out starts April - Q2
JJ